Raising the Bar: Why Elevating Service Standards Matters More Than Ever in Caribbean Tourism

NEW BRUNSWICK, Canada (February 26, 2025) – In a global tourism landscape where travelers demand more than just sightseeing, service excellence has become a defining factor in a destination’s success. As global competition intensifies and visitor expectations rise, the ability to deliver exceptional, immersive experiences can mean the difference between a one-time visit and long-term economic…

2 days ago

Cruise Industry

FCCA and Diamonds International partner to fuel dreams

The Florida-Caribbean Cruise Association (FCCA) has renewed its partnership with Diamonds International – the world’s largest tax and duty-free jeweler and a major Caribbean employer – to support the FCCA Foundation’s mission of fostering education, sports, and career-building opportunities for youth in cruise communities. This renewed collaboration ensures the continuation of key FCCA Foundation initiatives, including the annual essay…

3 days ago

Cruise Industry News

Marie McKenzie becomes first woman to chair FCCA Operations Committee

Marie McKenzie has been appointed Chair of the Florida-Caribbean Cruise Association (FCCA) Operations Committee, the first woman to do so. McKenzie, Senior Vice President of Government & Destination Affairs for Carnival Corporation & plc, steps into this leadership position with nearly three decades of experience in the cruise industry. Succeeding Daniel S. Farkas of Norwegian Cruise Line Holdings Ltd.,…

January 27, 2025

Cruise Industry Events News

Blue Lagoon Island Hosts FCCA PAMAC Cruise Summit Delegates, Showcases Bahamian Hospitality and Upgrades

BAHAMAS (January 16, 2025) – Blue Lagoon Island, a leading destination for authentic and sustainable Bahamian experiences, hosted cruise line executives and Caribbean partners last week during the Florida-Caribbean Cruise Association (FCCA) PAMAC Cruise Summit. The visit was facilitated by the FCCA, which organized a stop in Nassau aboard MSC Divina, giving Blue Lagoon Island…

January 17, 2025

Cruise Industry Events News

Sailing Success: FCCA PAMAC Cruise Summit sets the stage for 2025

The Florida-Caribbean Cruise Association (FCCA) PAMAC Cruise Summit recognized the arrival of 2025 in grand fashion aboard the welcoming MSC Divina , bringing together cruise executives and FCCA Platinum members for a week of impactful networking and strategic dialogues. Attendees engaged in dynamic industry updates and discussions on the future of the Caribbean cruise tourism…

January 14, 2025

Cruise Industry

FCCA PAMAC Cruise Summit sets sail

The Florida-Caribbean Cruise Association (FCCA) PAMAC Cruise Summit embarks today from Miami aboard MSC Divina, bringing together cruise executives and FCCA Platinum members for a week of discussions on key industry matters. Attendees will participate in a series of sessions, including a business card exchange, an industry update meeting featuring insights from cruise lines, and strategic one-on-one meetings…

January 6, 2025

Cruise Industry Events News Tourism Development

Cruise industry titans to headline Presidential Panel at FCCA conference

What’s next for the cruise industry in the Caribbean and beyond? Industry stakeholders will find out at the upcoming Florida-Caribbean Cruise Association (FCCA) Conference & Trade Show in St. Maarten, October 21-25, 2024. A highlight of the conference will be the highly anticipated Presidential Panel, taking place on October 23 at 10:15 a.m. This session brings together some…

October 7, 2024

Binghistra at Bamboo Beach Club in Jamaica

Cruise Industry Culture

FCCA PAMAC Summit hits all the right notes in Jamaica

There was a palpable energy, engagement and enthusiasm at the Florida-Caribbean Cruise Association’s (FCCA) PAMAC Summit, held in Jamaica earlier this month. Participants engaged in significant collective and bilateral meetings aimed at the continued strengthening and success of Caribbean cruise tourism. “The updates from the cruise sector and our platinum partners were excellent. We continue to…

July 22, 2024

Cruise Industry

FCCA launches Owen Arthur Scholarship

The FCCA Foundation, the charitable arm of the Florida-Caribbean Cruise Association (FCCA), has launched an annual scholarship in honor of former Prime Minister of Barbados, The Right Honorable Professor Owen Seymour Arthur, who played a significant role in advancing the cruise trade association’s vision. The annual gift of US$25,000 will be awarded to a different Caribbean destination each…

May 6, 2024

Cruise Industry Events

FCCA Foundation Dinner set for Seatrade

The Florida-Caribbean Cruise Association (FCCA) has relaunched its marquee event, ‘Shining Stars FCCA Foundation Dinner’. Scheduled for Tuesday, April 9 during Seatrade Cruise Global in Miami, the event supports youth throughout the Caribbean and Latin America. Backed by FCCA Member Cruise Lines, the evening will see Presidents, CEOs, and high-level cruise executives host tables to raise money for reintroducing…

March 4, 2024

NewsLetter