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Tourism industry body execs set path for 2023

Two of the Caribbean’s leading bodies focused on developing and promoting the region’s tourism interests are articulating their vision for the year ahead. The Caribbean Tourism Organization (CTO) intends to build on the region’s strong industry performance of 2022, which included some destinations surpassing their record-breaking benchmark performances of 2019. Through its Operations Committee…

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Diversity marketing makes dollars and sense

The Caribbean could be losing billions of dollars in tourism revenue by not fully harvesting the enormous value of diverse markets in North America and beyond. Historically underrepresented African American, Asian American, Caribbean American, Hispanic American and other markets present a wealth of opportunity to reap rewards for the region,…

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Cayman tourism ministry welcomes new professionals

Cayman Islands Ministry of Tourism & Transport(MoTT) has welcomed two new team members, reflecting the rapidly expanding variety of career tracks in the tourism and hospitality industry. Eldon Chisholm and Watoya Stewart joined the ministry in November, bringing diverse skills and talents to support MoTT’s mission to provide strategic guidance and direction to the transport, tourism…

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Four Seasons Nevis names new GM

Hospitality veteran Billy Cueto has taken over the reins of the iconic Four Seasons Resort Nevis from Four Seasons Regional Vice President Yvette Thomas-Henry. The 20-year Four Seasons veteran brings to his role as general manager vast luxury hospitality experience and will oversee all operations for the acclaimed property. “I am thrilled…

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Curaçao looks to differentiate its tourism product

Despite the island’s growing popularity, leaders in Curaçao are not resting on the laurels of the Dutch Antillean nation’s post-pandemic success. Ruisandro Cijntje, Curaçao’s Minister of Economic Development, said that even as the tourism recovery is going well and investment interest in hotels and attractions is strong, the future success of the destination resides…

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Touchpoints key for happy travelers, airline exec says

Speaking at the recent Skift Aviation Forum in Dallas, United Airlines’ Executive Vice President and Chief Customer Officer Linda Jojo highlighted the value of having key touchpoints with travelers.  Specifically, she said her airline is continuing to greet each passenger at the end of the jetbridge, offering some kind of welcome token, even…

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